A young couple has been left stranded in their house after their Instagram app was deleted from their Snapchat account.
The couple’s account was locked at the end of September when they were told the account was deleted due to spam.
The account was back up on August 1 and was reportedly locked by Snapchat staff.
“It was a very quick process and I was told it was an error in their system, but I couldn’t figure out why it was taken down,” said the couple.
“When I called Snapchat I said, ‘Oh, you’re not using your account properly?'” “
I called Snapchat and they said it was because of spam and that the account had been deleted due ‘some technical issues’.” “I was a little upset and I just thought they had been hacked,” added the man.
“When I called Snapchat I said, ‘Oh, you’re not using your account properly?'”
The couple went to Snapchat’s Support Centre and were told their account had not been deleted, but the account remained active and was still in their possession.
The man said he asked for an email address to contact Snapchat but had not received any response.
“We tried to call them and there were no answers,” he said.
“If they can’t do anything to fix the problem, then they shouldn’t be in business.”
Snapchat is the world’s most popular video-sharing app and the service has over 2 billion users worldwide.
The company said it had been working with Snapchat for over a year to fix an issue with the Snapchat app, but they said the issue could have been fixed much sooner.
Snapchat was founded in 2012 by Mark Zuckerberg.